Privileges Travel
Resort Certificate Terms & Conditions
1. These Terms and Conditions set forth a legally binding agreement between Arrivia, Inc. doing business as Privileges and Our Vacation Center (herein as “ICE”), and each person who has the legal right to redeem this Certificate including their guests (“Redeemer”). By activating or otherwise using this Certificate, the Redeemer agrees to all the terms herein.
2. In addition to these Terms and Conditions, Redeemer must also comply with all applicable resort provider terms and conditions, policies and procedures.
3. The properties, destinations, check-in dates offered under this Certificate are at Arrivia’s sole discretion, may change without notice, are subject to availability and blackout dates may apply.
4. This Certificate must be activated within thirty (30) days of the issue date or the offer expires (“Activation Date”). Any requests to extend the activation period for this Certificate offer are at Arrivia’s sole discretion and additional fees may apply.
5. This Certificate must be redeemed within twelve (12) months from the Activation Date or the offer expires. Redeemer must book the resort stay and travel within twelve (12) months from the Activation Date. Any requests to extend the Certificate’s redemption period or offer are at Arrivia’s sole discretion and additional fee may apply.
6. The Certificate is valid for resort accommodations up to four (4) consecutive nights or less, in select Mexican destinations, subject to all limitations and restrictions herein. Reservations and accommodations are for a hotel or studio unit, based on availability and are confirmed on a first come, first served basis.
7. Offer includes only accommodations and specifically excludes all-inclusive fees, taxes, travel costs, and other expenses that may be incurred such as personal expenses, security deposits, resort fees and other fees and charges levied by the resort. Any personal taxes associated with the redemption of the Certificate are the responsibility of the Redeemer.
8. This Certificate is valid for one (1) use only. Lost or stolen Certificates will not be replaced. This Certificate may not be combined with an existing reservation or any other offer relating to the same accommodations.
9. Additional guests, room or property upgrades, when available, may be purchased from Arrivia by the Redeemer at the time the booking is made.
10. Airfare and travel insurance are not included, but may be purchased through Arrivia for an additional fee. The purchase of travel insurance is strongly recommended.
11. To redeem this Certificate, follow the directions on the Certificate. Reservations must be confirmed by Arrivia (“Booking Confirmation”) to be honored at the resort property. It is important that you do not leave for your vacation until you have received your Booking Confirmation from Arrivia. Resort Reservation Confirmations are valid only when issued in writing by Arrivia. Only those travelers listed on the Booking Confirmation will be allowed to check-in at the resort.
12. Once activated, this Certificate expires on the later of the expiration date printed on the certificate or, if applicable, the expiration date found online at PrivilegesTravel.com. Redeemer must book the resort, regardless of the travel date, on or before the Certificate expiration. If Certificate has both an expiration date printed on it and an expiration date online, the online expiration date will govern.
13. Redeemer is responsible for verifying all details in the confirmation and notifying Arrivia immediately if the Resort Reservation Confirmation information is incorrect. Changes to any aspect of the Resort Reservation Confirmation may be treated as a cancellation and applicable penalties may apply.
14. In the event cancellation of the booked resort stay becomes necessary, Redeemer must submit the cancellation in writing and it must be received by Arrivia in conformance with resort’s terms and conditions and cancellation policies and procedures policies. All cancellations are subject to Arrivia cancellation fees and any resort cancellation fees, as applicable.
15. This Certificate is not redeemable for cash or resale, may not be returned to the distributor that issued the Certificate or Arrivia for cash or exchange. The Certificate has no cash value. The Certificate is void if altered, photocopied, or otherwise reproduced.
16. All travelers must have in their possession proper government documentation required byeither the United States or any foreign country visited. Names on the Confirmation must match exactly to the documentation presented. Travelers are responsible for consulting with the appropriate governmental agencies and embassies to determine what documentation will be required. Arrivia assumes no responsi-bility for advising travelers of proper travel documentation or immigration requirements.
17. Redeemer is required to be 21 years of age or older. Certain other age restrictions may apply for certain resorts. In addition to these Terms and Conditions, Redeemer must also comply with all applicable Resort terms and conditions and policies, including arrival and departure times, at the discretion of the travel provider.
18. In no event can the total number of people occupying the resort accommodation exceed the maximum occupancy set forth in the Resort Reservation Confirmation. The Resort Reservation Confirmation may only be used by the person(s) listed on the reservation. Additional charges by Arrivia and/or the resort may apply for use by Redeemer’s guests.
19. Redeemer and their guests must occupy and use resort accommodations in a responsible, careful, and secure manner. Redeemer is responsible for any damage, theft or loss caused by Redeemer and/or their guests.
20. Information provided by Arrivia, or its affiliates and licensors, regarding resort accommodations is based on information obtained from resort management or its affiliates. Arrivia makes reasonable efforts to ensure the information is accurate and complete, however, Arrivia expressly disclaims liability for inaccurate, incomplete, or misleading information.
21. Arrivia does not assume any liability or responsibility for damage, expense, inconvenience, loss, injury, death or damage to persons or property at any resort or on any aircraft/ship/vehicle in transit to and from said resort, or for any cause whatsoever due to delays, cancellations due to nature, oil spill, mechanical breakdown, strikes, civil unrest, terrorism (or threat of terrorism), or other acts of God.
22. Arrivia DOES NOT CONTROL THE RESORT AND IS NOT RESPONSIBLE FOR ITS ACTIONS OR INACTIONS INCLUDING, WITHOUT LIMITATION, PERFORMANCE, LACK OF AVAILABILITY, OF PRODUCTS OR SERVICES. IF YOU, YOUR FAMILY OR GUESTS SHOULD INCUR INJURY, LOSS OR DAMAGE THROUGH USE OF THIS CERTIFICATE (WHETHER DIRECTLY OR INDIRECTLY), Arrivia’S LIABILITY SHALL BE LIMITED TO THE FEES PAID TO Arrivia TO ACQUIRE THE CERTIFICATE AND IN NO EVENT SHALL Arrivia BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, PUNITIVE, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS OR LOST SAVINGS), ARISING FROM, RELATING TO, OR IN CONNECTION WITH THE USE OR INABILITY TO USE THIS CERTIFICATE EVEN IF Arrivia HAS BEEN ADVISED OF THE POSSIBILITY OR COULD HAVE FORESEEN SUCH DAMAGES. THIS LIMITATION APPLIES REGARDLESS OF FORM OF ACTION (WHETHER IN CONTRACT, TORT, OR OTHERWISE).
23. This offer is void where prohibited by law and is not valid for sponsors, distributors, employees, or family members associated with the resort.
24. Terms and Conditions of this Certificate are subject to change at the discretion of Arrivia.
25. All fees and charges are payable in US Dollars. All fees are subject to change without notice in Arrivia’s sole discretion.
26. These Terms and Conditions and this Certificate shall be governed exclusively by the laws of the State of Arizona. Any action at law or in equity by the Redeemer or their guests, who is seeking any remedy against Arrivia or its associated entities, must be submitted exclusively to the jurisdiction of the courts of Maricopa County, Arizona (USA). In the event an action at law or in equity is initiated by a Redeemer or their guests and Arrivia prevails, that Redeemer or their guest shall pay all costs incurred by Arrivia in defending such action, including reasonable attorney’s fees.
27. Arrivia is the issuer, administrator and redemption fulfiller of this Certificate. Arrivia is a registered seller of travel in the following states: Florida #ST-29452, Washington UBI# 602 443 155 001 0001, Hawaii #TAR-5192 and California #CST 2066521-50. Arrivia is not a participant in the California Travel Consumer Restitution Fund. California requires certain Sellers of Travel to have a trust account or bond. Arrivia maintains a Consumer Funds Protection Bond issued by International Fidelity Insurance Company in the amount of $100,000.00.
Privileges Travel
Cruise for Two Certificate Terms & Conditions
1. These Terms and Conditions set forth a legally binding agreement between Arrivia, Inc. doing business as Privileges and Our Vacation Center (“ICE”), and each person who has the legal right to redeem this Certificate (“Redeemer”). By activating or otherwise using this Certificate, the Redeemer agrees to all the terms herein.
2. In addition to these Terms and Conditions, Redeemer must also comply with all applicable cruise line terms and conditions and policies and procedures.
3. The cruise lines, itineraries and sail dates offered under this Certificate are at Arrivia’s sole discretion, are subject to availability and blackout dates may apply.
4. This Certificate must be activated within thirty (30) days of the Issue Date or the offer expires. Any requests to extend the activation period for this Certificate offer are at Arrivia’s sole discretion and additional fees may apply.
5. This Certificate must be redeemed within twelve (12) months from the Activation Date or the offer expires. Redeemer must book the cruise, regardless of the travel date, on or before the date that the Certificate expires. Any requests to extend the Certificate’s redemption period or offer are at Arrivia’s sole discretion and additional fees may apply.
6. Once activated this Certificate is redeemable for one (1) cruise vacation of four (4) nights or less for two (2) passengers based on minimum, interior stateroom accommodations, subject to the exclusions and limitations stated herein.
7. This Certificate includes accommodations, most meals, activities and entertainment while onboard the ship. Some items such as beverages, gratuities, optional specialty dining or other onboard amenities are not included.
8. This Certificate does not include, and the Redeemer is responsible for a redemption fees, booking fees, fuel surcharges, government fees, taxes, port expenses, airfare, transportation, travel insurance, or other charges associated with the cruise. The redemption fee for this Certificate is $198 USD per cabin, which is subject to change. Any booking related charges and fees will be disclosed prior to completing the booking.
9. Redeemer is responsible for all travel and onboard charges incurred in excess of this offer, including but not limited to air/ground transportation, taxes, travel insurance, alcoholic and certain non-alcoholic beverages, gratuities, specialty dining or other onboard amenities or activities personal expenses, utility or security deposits and any other fees or charges levied by the cruise line or cruise ship for the use of onboard amenities and facilities.
10. Third and fourth guest fares, cabin upgrades and extension of length of cruise, when available, may be purchased from Arrivia by the Redeemer at the time the booking is made.
11. Airfare and trip insurance is not included, but may be purchased through Arrivia for an additional fee. The purchase of trip insurance is strongly recommended.
12. This Certificate is valid for one (1) use only. Lost or stolen Certificates will not be replaced.
13. This Certificate is transferable and may be redeemed by a person other than the original recipient of this Certificate, with written permission from the original recipient. Additional charges by Arrivia and/or the cruise line may apply.
14. This Certificate may not be combined with an existing cruise reservation or any other offer relating to the same accommodations.
15. This Certificate is not redeemable for cash, may not be returned to the distributor that issued the Certificate or Arrivia for cash or exchange and is void if altered, photocopied, or otherwise reproduced.
16. Once activated, this Certificate expires on either the expiration date printed on the certificate or, if applicable, the expiration date found online at PrivilegesRedemptionCenter.com. Redeemer must book the cruise, regardless of the travel date, on or before the Certificate expiration. If Certificate has an expiration date printed on it and online as well, the online expiration date will govern. Certificates will not be extended past the printed or online expiration date for any reason.
17. To redeem this Certificate, follow the directions on the Certificate. Reservations must be confirmed by Arrivia (“Booking Confirmation”) to be honored at the cruise ship. It is important that you do not leave for your vacation until you have received your Booking Confirmation from Arrivia. Only those travelers listed on the Booking Confirmation will be allowed to board the ship.
18. All travelers must have in their possession proper documentation required by either the United States or any foreign port visited. The names of the travelers on the Booking Confirmation must match the documentation, exactly. Travelers are advised to consult with the appropriate governmental agencies and embassies to determine what documentation will be required. Arrivia assumes no responsibility for advising travelers of immigration/visa requirements.
19. Normal cruise line and cruise ship restrictions and rules apply, including arrival and departure times. Arrivia is not responsible for notifying travelers of any changes to these.
20. Redeemer is required to be 21 years of age or older. Guests under the age of 21 must be accompanied in the same room by a parent, relative or guardian 25 years of age or older. Certain other age restrictions may apply.
21. In no event, can the total number of people occupying the cabin exceed the maximum occupancy set forth in the Booking Confirmation.
22. Redeemer and guests must occupy and use any cruise line cabins in a responsible, careful, and secure manner. Redeemer is responsible for any damage, theft or loss caused by Redeemer and/or guests.
23. In the event cancellation of the booked cruise becomes necessary, Redeemer must submit the cancellation in writing and it must be received by Arrivia in conformance with cruise line terms and conditions and cancellation policies and procedures policies. All cancellations are subject to Arrivia cancellation fees and any cruise line cancellation fees, as applicable.
24. Information provided by Arrivia, or its affiliates and licensors, about any cruise line or sailing is based on information obtained from cruise line management. Arrivia makes reasonable efforts to ensure the information is accurate and complete. However, Arrivia expressly disclaims liability for any inaccurate, incomplete, or misleading information.
25. Arrivia does not assume any liability or responsibility for damage, expense, inconvenience, loss, injury, death or damage to persons or property on any cruise line ship or on any aircraft/ship in transit to and from said cruise line ship, or for any cause whatsoever due to delays, cancellations due to nature, oil spill, mechanical breakdown, strikes, civil unrest, terrorism (or threat of terrorism) or acts of God.
26. Arrivia DOES NOT CONTROL THE CRUISE LINE OR CRUISE SHIP AND IS NOT RESPONSIBLE FOR THE CRUISE LINE’S OR CRUISE SHIP’S ACTIONS OR INACTIONS INCLUDING, WITHOUT LIMITATION, PERFORMANCE, LACK OF AVAILABILITY, OF PRODUCTS OR SERVICES. IF YOU, YOUR FAMILY OR GUESTS SHOULD INCUR INJURY, LOSS OR DAMAGE THROUGH USE OF THIS CERTIFICATE (WHETHER DIRECTLY OR INDIRECTLY), Arrivia’S LIABILITY SHALL BE LIMITED TO THE FEES PAID TO Arrivia TO ACQUIRE THE CERTIFICATE AND IN NO EVENT SHALL Arrivia BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, PUNITIVE, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS OR LOST SAVINGS), ARISING FROM, RELATING TO, OR IN CONNECTION WITH THE USE OR INABILITY TO USE THIS CERTIFICATE EVEN IF Arrivia HAS BEEN ADVISED OF THE POSSIBILITY OR COULD HAVE FORESEEN SUCH DAMAGES. THIS LIMITATION APPLIES REGARDLESS OF FORM OF ACTION (WHETHER IN CONTRACT, TORT, OR OTHERWISE).
27. This offer is void where prohibited by law and is not valid for sponsors, distributors, employees, or family members of the cruise line.
28. Terms and Conditions are subject to change at the discretion of Arrivia.
29. All fees and charges are payable in US Dollars. All fees are subject to change without notice in Arrivia’s sole discretion.
30. These Terms and Conditions are governed by Arizona law. All complaints must be filed in the court of proper jurisdiction in the County of Maricopa, State of Arizona.
31. Arrivia is the seller, issuer, administrator and redemption fulfiller of this Certificate. Arrivia is a registered seller of travel in the following states: Florida #ST-29452, Washington UBI# 602 443 155 001 0001, Hawaii #TAR-5192 and California #CST 2066521-50. Arrivia is not a participant in the California Travel Consumer Restitution Fund. California requires certain Sellers of Travel to have a trust account or bond. Arrivia maintains a Consumer Funds Protection Bond issued by International Fidelity Insurance Company in the amount of $100,000.00.